FAQ

FREQUENTLY ASKED QUESTIONS

We've tried to make this site as informative and concise as we can. We've put together a FAQ page of our most frequently asked questions which should give you all the answers you need. However if you havn't found the answer you were looking for click here to email us direct or call us on 01283 530066 and we'll be happy to assist.

IS THE CARTRIDGE COLLECTION SERVICE REALLY FREE?

Absoloutely. There are no charges whatsoever with our FREE ink cartridge and laser toner collection service. Joining is FREE, and collections are FREE too. We even give you a FREE collection box

ONCE I HAVE JOINED DO I HAVE TO PHONE YOU TO ARRANGE A COLLECTION?

Once you have contacted us and joined the scheme we aim to give you a hassle FREE service which means you just put your empty ink cartridges and laser toners in the FREE collection box and we'll pop round on a regular basis to empty it for you, no need to phone.

HOW OFTEN WILL YOU COLLECT FROM ME?

This is entirely dependant on the size of your business, we can provide regular collections from as often as once a week for high users to once every couple of months?

WHAT CAN I RECYCLE WITH CARTRIDGE COLLECTION?

If it goes in a printer we can probably recycle it. The only things we can't recycle are Epson ink cartridges and toner bottles.

I'M LOCATED JUST OUTSIDE YOU COLLECTION AREA, CAN | STILL HAVE A FREE COLLECTION SERVICE?

The map is provided as a guide only. We want to help as many businesses to recycle as possible. If you are located just outside our collection area still do get in touch because we can probably still provide you with our FREE collection service.

WILL YOU PROVIDE A WASTE TRANSFER NOTE?

We comply with all of the necessary regulations for transporting waste and supply the correct documentation for you aswell. Cartridge Collection Ltd is registered with the Environment Agency as a registered waste carrier. We provide a waste transfer note to all of our clients. This takes the form of a season ticket for a period of one year. As we aim to give you a hassle FREE service this means only one document for a whole years service.